Privacy Policy
Effective Date: 01/11/2024
Last Updated: 15/01/2025
Welcome to Simulation IT Studio. Protecting your privacy is of utmost importance to usThis Privacy Policy explains how we collect, use, and share your information when you access our website (https://simulationit.com/simulation-it-studio/), utilize our services, or interact with our applications (collectively referred to as “Services”).
By accessing our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and other contact details provided by you when you:
- Register an account.
- Contact us via forms or email.
- Subscribe to newsletters or updates.
1.2 Non-Personal Information
- Browser type, operating system, IP address, and website usage data collected via cookies and analytics tools to improve our website and services.
1.3 Payment Information
- If you make a purchase, we may collect payment details (e.g., card information or bank account details). Payment processing is handled by secure third-party gateways, and we do not store sensitive payment information.
1.4 Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance user experience, analyze website traffic, and offer personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our website and services, ensuring smooth functionality and user experience.
- To process transactions, send order confirmations, and communicate regarding payment or order status.
- To respond to customer service requests and inquiries and offer tailored assistance.
- To improve, personalize, and expand our services, enhancing user experience and meeting your needs.
- To understand and analyze how you use our services, enabling us to optimize content and features.
- To develop new products, services, features, and functionality based on user feedback and usage patterns.
- To communicate with you, either directly or through partners, for customer service, updates, marketing, promotions, and fraud prevention.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With third-party vendors (e.g., payment gateways or analytics providers) to perform services on our behalf.
- Legal Compliance: If required by law or to comply with a court order, subpoena, or legal process under the Bangladesh Digital Security Act, 2018 or other applicable regulations.
- Business Transfers: In connection with a merger, acquisition, or sale of our assets, your information may be transferred.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure your data during transmission.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a user in Bangladesh, you have the following rights:
- Access and Update: You can request access to or correction of your personal information.
- Withdraw Consent: You can withdraw consent for data collection or request account deletion.
- Opt-Out of Marketing: You can unsubscribe from promotional communications at any time.
To exercise your rights, please contact us at [studio@simulationit.com].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may revise our Privacy Policy from time to time. Any updates will be posted on this page, and we will notify you of significant changes by displaying a notice on the website’s homepage. We recommend reviewing this Privacy Policy periodically to stay informed about any modifications. Changes will be effective once they are published on this page. If we make substantial alterations to how we handle your personal information, we will provide a clear notice to keep you informed.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
- Email: studio@simulationit.com
- Phone: 01978-888617